Ex-customer service agent with a passion for problems
Hi there! My name is Katie. I'm a Boston-based user experience designer, passionate about making functional software. My professional career started in customer service, where I visited clients on-site to help identify their pain points. Eventually, I discovered the field of user experience design and enrolled in a Master's program to hone my skills.
I've spent the last five years working on making software more human-centered.
I have experience designing websites and mobile applications for Android, iOS, and padOS. I value aesthetically pleasing, functional design. Also, accessibility is a must.
My user research skills focus on understanding user needs and behaviors to create intuitive experiences. I conduct thorough research, from interviews to usability testing, ensuring data-drive design decisions.
When creating UI designs, I strive to create visually appealing and user-friendly interfaces. I excel at using design principles to craft intuitive layouts that balance aesthetic with functionality.
I prioritize empathy and diversity throughout my design process, ensuring that all user perspectives are considered. By incorporating accessibility best practices, I create products that are both equitable and effective for a wide range of users.
